Privacy Policy
Last updated: August 2026
This policy explains what information this website collects, how it is used, and the rights you have over it. Ghinwa Salem Speech Therapy is the data controller.
Information We Collect
This website has no backend and no database. The contact form does not transmit or store anything on a server — it assembles the details you type into a WhatsApp message that opens in your own WhatsApp application, which you then choose whether to send. Any information you provide reaches us only if you press send in WhatsApp.
How We Use Your Information
Information you send via WhatsApp, phone, or email is used solely to respond to your enquiry, arrange appointments, and provide speech and language therapy services. It is never sold, rented, or used for advertising.
Legal Basis for Processing
We process personal data on the basis of your consent when you contact us, and on the basis of legitimate interest and, where clinical services begin, contractual necessity. Clinical records are additionally handled under the professional confidentiality obligations that apply to speech and language therapists.
Third-Party Sharing
Messages sent to us travel through WhatsApp and are subject to WhatsApp's own privacy policy. Online sessions are conducted over a video platform subject to that provider's policy. Clinical information is not shared with anyone else without your explicit written consent, except where disclosure is required by Lebanese law or to protect a child from harm.
Your Rights
You may request access to the personal data we hold about your family, ask for corrections, request deletion, or withdraw consent at any time. Requests can be sent to [email protected] and will be answered within a reasonable period.
Data Security
Clinical notes and assessment reports are stored securely and are accessible only to Ghinwa Salem. Because this website stores nothing, there is no website database that could be breached.
Data Retention
Clinical records are retained for the period required by professional practice standards, after which they are securely destroyed. Casual enquiries that do not lead to services are not retained beyond the conversation itself.
Contact
Questions about this policy, or about how your family's information is handled, can be directed to [email protected] or +961 76 780 500.
Questions about these terms?
Reach out any time at [email protected]